At Ioonix, your trust matters to us. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from our store.
1. Information We Collect
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Personal Information: Name, email address, billing/shipping address, and phone number provided during checkout or account registration.
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Payment Details: Processed securely via third-party payment processors (we do not store your credit/debit card information).
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Device & Usage Data: IP address, browser type, operating system, and browsing behavior collected via cookies and analytics tools.
2. How We Use Your Information
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To process and deliver orders.
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To provide customer support and order updates.
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To send newsletters, promotions, and special offers (only if you opt-in).
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To monitor and improve our website performance.
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To comply with legal and tax obligations.
3. Sharing of Information
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With payment gateways to process secure transactions.
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With courier/shipping providers to deliver your order.
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With analytics and marketing platforms (cookies, ads, tracking tools).
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With authorities, if legally required.
4. Data Protection & Security
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All transactions are protected with SSL encryption.
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Personal data is stored on secure servers.
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We never sell or rent your data to third parties.
5. Your Rights
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Request access to your personal information.
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Request correction or deletion of your data.
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Opt-out of marketing communications anytime.
For concerns, contact
Contact us:
Ioonix Headquarters
Plot #22, Main Boulevard Gulberg Lahore, Pakistan.
+92 332 4819595