At Ioonix, we want you to be fully satisfied with your purchase. Please read our return terms below:
1. Eligibility for Returns:
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Products may be returned within 7 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Opened but working products are not eligible for return.
2. Process for Returns:
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Contact our support team at support@ioonix.com or +92-300-1234567 within 7 days of receiving your order.
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Ship the item back to our warehouse at your own cost (unless the product is defective).
3. Non-Returnable Items:
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Opened but working projectors.
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Products damaged due to misuse, accidents, or unauthorized repairs.
Our refund policy ensures clarity and fairness for all our customers:
1. Refund Eligibility:
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Refunds are available only for items returned in accordance with our Return Policy.
2. Refund Method:
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Approved refunds will be issued through the original payment method used at checkout.
3. Refund Processing Time:
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Refunds may take 7–14 business days to process once approved.
4. Non-Refundable Items:
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Opened but working projectors.
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Products not eligible for return under our Return Policy.
Contact us:
Ioonix Headquarters
Plot #22, Main Boulevard Gulberg Lahore, Pakistan.
+92 332 4819595